'They don't seem to care': workers call out Vancouver cleaning company for delayed wages
Three former contractors of the Vancouver-based 'Scrubbi' are speaking out on the company's payment practices.
"My first payment was delayed about 12-15 days, that's when the trouble started with the money," said Ana Dominguez via translator.
Dominguez moved to Vancouver from Mexico with her young family in search of a better life.
She says she waited nearly a month for the company to pay her the more than $1,800 she was owed.
"I have been struggling a lot with all the bills that we have to pay because I have a young boy," said Dominguez. "It's been very hard for us as a family."
Last week Dominguez shared her story via social media to see if any other contractors were dealing with the same payment issue.
That's when she connected with Kelly Davis in Ottawa.
Davis says she worked for the company for five months and claims the company delayed her payments on multiple occasions. She eventually resigned.
"You know, I'm working part-time and doing school and college and I have a child so it's definitely been really frustrating," said Davis. "They don't seem to care."
Another contractor living in Victoria has also come forward.
"I've been hounding them since March 16," said Jessalyn Honish, who claims she's owed more than $900 in wages. "I've had zero luck."
Honish sent CTV News emails which appear to show her exchanges with Scrubbi staff. One email from Scrubbi Care dated March 17 claims Honish can "expect to receive (her) money by the end of the day."
Another email dated March 20 reads she will “receive it anytime between now and the 23.”
The company followed up with another email saying she would receive the money no later than March 31.
Honish confirmed to CTV News Tuesday she has yet to receive the funds.
In a statement to CTV News, the company acknowledged its recent payment issues.
"Scrubbi recently transitioned to using a third-party vendor to process payment to its contractors and vendors. During the transition period, some payments did not process properly, which affected a small minority of contractors and vendors. To resolve any outstanding payment issues, Scrubbi encourages the contractors and vendors to reach out directly to Scrubbi."
Dominguez has since started working for another cleaning company.
After CTV News reached out to Scrubbi Tuesday morning, both Dominguez and Davis say they were paid in full by late Tuesday afternoon.
CTVNews.ca Top Stories
Solar storm puts on brilliant light show across the globe, but no serious problems reported
A powerful solar storm put on an amazing skyward light show across the globe overnight but has caused what appeared to be only minor disruptions to the electric power grid, communications and satellite positioning systems.
'It was violent': Police tear down U of A pro-Palestinian encampment Saturday morning
Multiple people at the protest camp torn down at the University of Alberta campus Saturday say police's actions against protesters were "violent" and "disproportionate."
'I am angry': Alberta farmers will continue fight over world class motorsport resort
The rolling hills leading to the hamlet of Rosebud are dotted with sprawling farms and cattle pastures -- and a sign sporting a simple message: No Race Track.
'My family doctor just fired me': Ontario patients frustrated with de-rostering
Dozens of Ontarians are expressing frustration in the province’s health-care system after their family doctors either dropped them as patients or threatened to after they sought urgent care elsewhere.
Potentially toxic chemicals hide in our drinking water and countless household objects, and they're not going anywhere
For decades, North Bay, Ontario's water supply has harboured chemicals associated with liver and developmental issues, cancer and complications with pregnancy. It's far from the only city with that problem.
Suspect sought after fatal slashing in downtown Toronto
Police are searching for a suspect in a homicide investigation after a man was slashed in downtown Toronto on Sunday.
Canada Post cracks down on Nunavut loophole to get free Amazon Prime shipping
Amazon's paid subscription service provides free delivery for online shopping across Canada except for remote locations, the company said in an email. While customers in Iqaluit qualify for the offer, all other communities in Nunavut are excluded.
'Increased fire activity' expected for Fort Nelson, B.C., blaze
A wildfire near Fort Nelson, B.C., that forced thousands to flee their homes grew almost 800 hectares overnight Saturday, according to officials.
Blinken delivers some of the strongest U.S. public criticism of Israel's conduct of the war in Gaza
Secretary of State Antony Blinken on Sunday delivered some of the Biden administration's strongest public criticism yet of Israel's conduct of the war in Gaza, saying Israeli tactics have meant "a horrible loss of life of innocent civilians" but failed to neutralize Hamas leaders and fighters and could drive a lasting insurgency.