B.C. hospitality industry facing major staff shortages just weeks before international tourists return
B.C.'s hospitality industry is facing major staffing shortages just over two weeks before American tourists return.
Both restaurants and hotels are in desperate need of staff as current employees are being overworked, and service is compromised.
Lidia Ranallo is the co-owner of La Piazza Dario Ristorante at Vancouver’s Italian Cultural Centre. She said she has been aggressively looking to hire, but so far, has come up empty.
"I've spent hundreds and hundreds of dollars on ads," Ranallo said. "It's really frustrating when you're looking for people and thinking people are looking for work and there's just nobody out there."
Ever since B.C. entered Step 3 of its reopening plan, business has more or less returned to a pre-pandemic level, Ranallo said, but staffing is far from it.
"We have a certain standard that we like to maintain, and when we can't do it, it's very disheartening," she said.
At Gastown's Rogue Kitchen and Wetbar, it's a similar story.
"We experienced July 1 when they lifted restrictions and we saw about a 40 per cent jump in sales, which is fantastic, but now we have the challenge of not having the staff to serve the customers," said president of restaurant operations Carl McCreath.
According to the BC Restaurant and Foodservices Association, it's a province-wide issue.
"We think we're about 40,000 people short right now," said Ian Tostenson, the association’s president.
"People left the industry because they couldn't rely on consistent hours."
Hotels are facing the same challenge, after nearly 40 per cent of the industry was either laid off or quit as a result of the pandemic.
“We've got full hotels and not nearly enough employees to service them properly," said BC Hotel Association president Bryan Pilbeam.
On Aug. 9, the Canadian border will reopen to fully vaccinated Americans, giving the industry just a few weeks to ramp up staffing.
"(In) places like Vancouver, Whistler, Victoria, some of the bigger centres that aren't as busy as they're going to be, that problem is going to be exacerbated," Pilbeam said.
CTVNews.ca Top Stories
Solar storm puts on brilliant light show across the globe, but no serious problems reported
A powerful solar storm put on an amazing skyward light show across the globe overnight but has caused what appeared to be only minor disruptions to the electric power grid, communications and satellite positioning systems.
'It was violent': Police tear down U of A pro-Palestinian encampment Saturday morning
Multiple people at the protest camp torn down at the University of Alberta campus Saturday say police's actions against protesters were "violent" and "disproportionate."
'I am angry': Alberta farmers will continue fight over world class motorsport resort
The rolling hills leading to the hamlet of Rosebud are dotted with sprawling farms and cattle pastures -- and a sign sporting a simple message: No Race Track.
'My family doctor just fired me': Ontario patients frustrated with de-rostering
Dozens of Ontarians are expressing frustration in the province’s health-care system after their family doctors either dropped them as patients or threatened to after they sought urgent care elsewhere.
Potentially toxic chemicals hide in our drinking water and countless household objects, and they're not going anywhere
For decades, North Bay, Ontario's water supply has harboured chemicals associated with liver and developmental issues, cancer and complications with pregnancy. It's far from the only city with that problem.
Suspect sought after fatal slashing in downtown Toronto
Police are searching for a suspect in a homicide investigation after a man was slashed in downtown Toronto on Sunday.
Canada Post cracks down on Nunavut loophole to get free Amazon Prime shipping
Amazon's paid subscription service provides free delivery for online shopping across Canada except for remote locations, the company said in an email. While customers in Iqaluit qualify for the offer, all other communities in Nunavut are excluded.
'Increased fire activity' expected for Fort Nelson, B.C., blaze
A wildfire near Fort Nelson, B.C., that forced thousands to flee their homes grew almost 800 hectares overnight Saturday, according to officials.
Blinken delivers some of the strongest U.S. public criticism of Israel's conduct of the war in Gaza
Secretary of State Antony Blinken on Sunday delivered some of the Biden administration's strongest public criticism yet of Israel's conduct of the war in Gaza, saying Israeli tactics have meant "a horrible loss of life of innocent civilians" but failed to neutralize Hamas leaders and fighters and could drive a lasting insurgency.