'They don't seem to care': workers call out Vancouver cleaning company for delayed wages
Three former contractors of the Vancouver-based 'Scrubbi' are speaking out on the company's payment practices.
"My first payment was delayed about 12-15 days, that's when the trouble started with the money," said Ana Dominguez via translator.
Dominguez moved to Vancouver from Mexico with her young family in search of a better life.
She says she waited nearly a month for the company to pay her the more than $1,800 she was owed.
"I have been struggling a lot with all the bills that we have to pay because I have a young boy," said Dominguez. "It's been very hard for us as a family."
Last week Dominguez shared her story via social media to see if any other contractors were dealing with the same payment issue.
That's when she connected with Kelly Davis in Ottawa.
Davis says she worked for the company for five months and claims the company delayed her payments on multiple occasions. She eventually resigned.
"You know, I'm working part-time and doing school and college and I have a child so it's definitely been really frustrating," said Davis. "They don't seem to care."
Another contractor living in Victoria has also come forward.
"I've been hounding them since March 16," said Jessalyn Honish, who claims she's owed more than $900 in wages. "I've had zero luck."
Honish sent CTV News emails which appear to show her exchanges with Scrubbi staff. One email from Scrubbi Care dated March 17 claims Honish can "expect to receive (her) money by the end of the day."
Another email dated March 20 reads she will “receive it anytime between now and the 23.”
The company followed up with another email saying she would receive the money no later than March 31.
Honish confirmed to CTV News Tuesday she has yet to receive the funds.
In a statement to CTV News, the company acknowledged its recent payment issues.
"Scrubbi recently transitioned to using a third-party vendor to process payment to its contractors and vendors. During the transition period, some payments did not process properly, which affected a small minority of contractors and vendors. To resolve any outstanding payment issues, Scrubbi encourages the contractors and vendors to reach out directly to Scrubbi."
Dominguez has since started working for another cleaning company.
After CTV News reached out to Scrubbi Tuesday morning, both Dominguez and Davis say they were paid in full by late Tuesday afternoon.
CTVNews.ca Top Stories
Lanny McDonald and a few old Flames take the Stanley Cup on a surprise visit to the man who saved his life
The Stanley Cup was passing through town Friday, and Lanny Legend took it upon himself to take it for a surprise visit.
Bathroom break nearly derails $22 million project at city council meeting
A brief break during Wednesday's city council meeting in Saskatoon nearly cost the city dearly.
Chad Daybell sentenced to death for killing wife and girlfriend’s two children in jury decision
Jurors resumed deliberations Saturday on whether a man should be sentenced to death after being convicted days earlier of the murders of his wife and his girlfriend’s two youngest children in Idaho.
Robert Pickton stabbed with toothbrush and broken broom handle: victim's family
The family of one of Robert Pickton's victims says the convicted serial killer suffered an incredibly violent death at the hands of another inmate.
Father who killed one-year-old son with axe may be allowed to travel in southwestern Ontario
A Mennonite father who killed his one-year-old son with an axe may be allowed to travel to parts of southern Ontario in the coming months
'It feels like freedom': Why some Albertans like going nude in nature
Few people can say they accidentally purchased a nude beach — but Shelley can. When she saw a piece of land she could fondly remember camping on was up for sale, she inquired about it and ended up purchasing it. She soon found that there were already inhabitants on it.
This Calgary home has a giant tree in the middle, and it's for sale
There's a luxury 'tree home' for sale in Calgary.
China lands spacecraft on the moon amid growing space rivalry with U.S.
A Chinese spacecraft landed on the far side of the moon Sunday to collect soil and rock samples that could provide insights into differences between the less-explored region and the better-known near side.
Pedestrian dies after being hit by train in Brockville, Ont.
Brockville Police says a pedestrian has died following a collision with a train that was heading to Toronto.