Ford falls in reliability ratings, Toyota up
Darcy Wintonyk and Lynda Steele, CTV British Columbia
Published Thursday, November 15, 2012 6:00AM PST
Last Updated Thursday, November 15, 2012 7:26PM PST
Bad news for the Ford Motor Company. Consumer Reports just released its reliability rankings of new cars, which shows Ford has dropped near the bottom of the list. Of 28 makes, only Jaguar does worse.
Just two years ago, more than 90 per cent of Fords were average or better for reliability. But in the last couple of years, Ford has released some new or redesigned models that have had more problems than normal. Those models include the Explorer, the Fiesta, and the Focus. Also problematic is Ford’s relatively new electronic infotainment system, MyFord Touch and MyLincoln Touch.
Consumer Reports is waiting to see how well the cars Ford redesigned for 2013 will hold up: the Ford Escape, Ford Fusion, and Lincoln MKZ. Those three were too new to be included in this year’s reliability analysis.
Consumer Reports did find that other automakers are delivering less trouble-prone vehicles. Consumer Reports says Toyota is the most reliable carmaker out there. Toyota’s three brands, Scion, Toyota, and Lexus, finished first, second, and third for reliability, followed by Mazda, Subaru, Honda, and Acura, all Japanese brands.
General Motors did better in Consumer Reports’ latest rankings than last year. Cadillac was the top U.S. brand, and its CTS coupe was the most reliable domestic car.
A number of other General Motors nameplates—Buick, Chevrolet, GMC—also moved up in the ranking.
“The Chevrolet Volt extended-range electric car continues to have above-average reliability, and the compact Chevrolet Cruze, dismal in its first year, improved to average,” the magazine said.
The most reliable car of all is the Toyota Prius C. In fact, all the Priuses have above-average reliability. When the Toyota Prius was released 12 years ago, there was a lot of skepticism about how well it would hold up. But Consumer Reports is finding that most hybrids and electric vehicles are proving very reliable.
The reliability rankings are based on subscribers’ experiences with more than a million vehicles.
Consumer Reports bases its predicted-reliability scores on the most recent three model years of data, provided that the model has not been redesigned for 2013. This explains why the Toyota recalls from the past two months are not included in the scores.
This is the full predicted reliability ranking by brand for 2013 models. It shows the change in rank from last year and the brand's best- and worst-ranked models:
Rank (last year), Brand, Best model, Worst model
1. (same) Scion, xB, xD*
2. (+4) Toyota, Sienna (AWD), Prius C*
3. (-1) Lexus, GX, CT 200h
4. (same) Mazda, Mazda3 (Skyactiv)*, CX-5*
5. (+3) Subaru, Legacy (6-cyl.), Impreza Sedan*
6. (-1) Honda, Odyssey, Fit
7. (+4) Acura, MDX, TSX
8. (+16) Audi, S4*, A7*
9. (-2) Infiniti, G Convertible*, G Sedan
10. (+2) Kia, Sorento (V-6), Sportage
11. (+14) Cadillac, SRX, CTS coupe*
12. (+10) GMC, Sierra 2500 (turbodiesel), Terrain (V-6)
13. (-4) Nissan, Armada, Leaf
14. (+4) Mercedes-Benz, E-Class Convertible*, E-Class (V-6)
15. (+2) Chevrolet, Corvette, Volt
16. (+3) BMW, 7 Series*, 328i*
17. (-6) Hyundai, Sonata (turbo), Veloster*
18. (-2) Volkswagen, Jetta (4-cyl.)*, Jetta SportWagen (5-cyl.)*
19. (-6) Jeep, Wrangler (4-door), Patriot
20. (-10) Volvo, C70*, XC70
21. (+3) Buick, LaCrosse (V-6), Enclave
22. (+1) Mini, Cooper Countryman, Cooper Clubman*
23. (-8) Chrysler, 300 (V-8)* 300 (V-6) *
24. (-3) Dodge, Charger, Durango (V-6)
25. (new) Ram, 2500 (turbodiesel),1500 (V-8)
26. (-12) Lincoln, MKX, MKS
27. (-7) Ford, Explorer (V-6, 4WD), F-150 (V-6)
28. (same) Jaguar, XF*, XJ*