'They don't seem to care': workers call out Vancouver cleaning company for delayed wages
Three former contractors of the Vancouver-based 'Scrubbi' are speaking out on the company's payment practices.
"My first payment was delayed about 12-15 days, that's when the trouble started with the money," said Ana Dominguez via translator.
Dominguez moved to Vancouver from Mexico with her young family in search of a better life.
She says she waited nearly a month for the company to pay her the more than $1,800 she was owed.
"I have been struggling a lot with all the bills that we have to pay because I have a young boy," said Dominguez. "It's been very hard for us as a family."
Last week Dominguez shared her story via social media to see if any other contractors were dealing with the same payment issue.
That's when she connected with Kelly Davis in Ottawa.
Davis says she worked for the company for five months and claims the company delayed her payments on multiple occasions. She eventually resigned.
"You know, I'm working part-time and doing school and college and I have a child so it's definitely been really frustrating," said Davis. "They don't seem to care."
Another contractor living in Victoria has also come forward.
"I've been hounding them since March 16," said Jessalyn Honish, who claims she's owed more than $900 in wages. "I've had zero luck."
Honish sent CTV News emails which appear to show her exchanges with Scrubbi staff. One email from Scrubbi Care dated March 17 claims Honish can "expect to receive (her) money by the end of the day."
Another email dated March 20 reads she will “receive it anytime between now and the 23.”
The company followed up with another email saying she would receive the money no later than March 31.
Honish confirmed to CTV News Tuesday she has yet to receive the funds.
In a statement to CTV News, the company acknowledged its recent payment issues.
"Scrubbi recently transitioned to using a third-party vendor to process payment to its contractors and vendors. During the transition period, some payments did not process properly, which affected a small minority of contractors and vendors. To resolve any outstanding payment issues, Scrubbi encourages the contractors and vendors to reach out directly to Scrubbi."
Dominguez has since started working for another cleaning company.
After CTV News reached out to Scrubbi Tuesday morning, both Dominguez and Davis say they were paid in full by late Tuesday afternoon.
CTVNews.ca Top Stories
Serial sexual offender linked to unsolved 1970s homicides of four Calgary girls, women
An investigation into unsolved historical homicides from the 1970s has linked the deaths of two girls and two young women in and around Calgary to a now-deceased serial offender.
Woman with liver failure rejected for a transplant after medical review highlights alcohol use
For nearly three months, Amanda Huska has been in an Ontario hospital, part of it on life support, because of severe liver failure. Her history of alcohol use is getting in the way of her only potential treatment: a liver transplant.
$500K-worth of elvers seized at Toronto airport
Fishery and border service officers seized more than 100 kilograms of unauthorized elvers at the Toronto Pearson International Airport on Wednesday.
Wildfires are dampening against cool, rainy weather, but there's plenty left to contain
An opportune system of cool, wet weather Friday is dampening the spread of wildfires across Western Canada, but there's still plenty of work for responders and residents alike.
Dabney Coleman, actor who specialized in curmudgeons, dies at 92
Dabney Coleman, the mustachioed character actor who specialized in smarmy villains like the chauvinist boss in '9 to 5' and the nasty TV director in 'Tootsie,' has died. He was 92.
Information commissioner faces $700K funding shortfall, says system is 'overwhelmed'
Canada's information commissioner says her office is facing a $700,000 funding shortfall that could impact its ability to investigate complaints about government transparency and accountability.
Backlash over NFL player Harrison Butker's commencement speech has reached a new level
The NFL is distancing itself from controversial comments by Kansas City Chiefs kicker Harrison Butker during a recent commencement address.
Craig Berube named as next head coach of Toronto Maple Leafs
The Toronto Maple Leafs have named Craig Berube as their new head coach.
B.C. man 'attacked suddenly' by adult grizzly near Alberta boundary: RCMP
A B.C. man is recovering from multiple injuries after he was "attacked suddenly" by an adult grizzly bear near Elkford Thursday afternoon.