Looking to rent your home during the Olympics? Meet a couple who bought an ad to rent their house and feel they have nothing to show for it. So what went wrong?

Judy and Bryan Chalmers were walking their dog through their neighbourhood when they came across a sign. It promised they could rent their "home for money in the Olympics."

A very pleasant man came over and walked through the house and seemed to have all the answers.

"He was well dressed, well spoken, seemed to have knowledge of people who'd rented before and some of the issues involved: What do you do with your valuables? What do you do with your clothes? Having a separate room that is locked and that is yours," Bryan said.

They agreed to list their house on the website Olympicgoldrentals.net for $600 (U.S.) after the salesman wrote on the contract they'd get a refund if the home wasn't rented.

"We had second thoughts when we thought we would visit their office in Bellingham. We had a great deal of difficulty finding it and when we did we discovered it was a mail drop," Judy said.

They were told the real head office was in Lakewood, Wash. They weren't encouraged by what they saw on Google Streetview.

"It doesn't look like a professional area at all," Judy said.

They were also concerned when they searched for "Olympic accommodation" -- Olympic Gold Rentals didn't come up.

"There is no way anybody would find our place," Bryan said.

We called the office for Olympic Gold Rentals and reached Don Wynn.

"The folks actually signed a rental agreement asking us to showcase their home," he said.

"Their home is showcased on our site and it actually looks pretty good. That's all I can say. And until the Olympics happen there's none of us can say that it's not rented."

As for the Chalmers' complaint renters can't find Olympic Gold Rentals:

"What we have to do is work to get more hits," Wynn said. "But more than that, we have to direct people to the site that are interested in the product."

Judy and Bryan have filed a complaint with the Washington State Attorney General's office in an effort to get a full refund -- it's the second complaint the office has received.

"They said to be patient, it would be about 21 days from the date of filing," Judy said.

They've also filed a complaint with the Washington Better Business Bureau. As for their hope to rent their home for the Olympics?

"I don't think it's going to happen," said Judy.

For those looking to rent out their homes Tourism Vancouver recommends two sites:

Access Vacation Group also known as emrvacationrentals.com and breakawayvacations.com

With a report from CTV British Columbia's Chris Olsen