'They don't seem to care': workers call out Vancouver cleaning company for delayed wages
Three former contractors of the Vancouver-based 'Scrubbi' are speaking out on the company's payment practices.
"My first payment was delayed about 12-15 days, that's when the trouble started with the money," said Ana Dominguez via translator.
Dominguez moved to Vancouver from Mexico with her young family in search of a better life.
She says she waited nearly a month for the company to pay her the more than $1,800 she was owed.
"I have been struggling a lot with all the bills that we have to pay because I have a young boy," said Dominguez. "It's been very hard for us as a family."
Last week Dominguez shared her story via social media to see if any other contractors were dealing with the same payment issue.
That's when she connected with Kelly Davis in Ottawa.
Davis says she worked for the company for five months and claims the company delayed her payments on multiple occasions. She eventually resigned.
"You know, I'm working part-time and doing school and college and I have a child so it's definitely been really frustrating," said Davis. "They don't seem to care."
Another contractor living in Victoria has also come forward.
"I've been hounding them since March 16," said Jessalyn Honish, who claims she's owed more than $900 in wages. "I've had zero luck."
Honish sent CTV News emails which appear to show her exchanges with Scrubbi staff. One email from Scrubbi Care dated March 17 claims Honish can "expect to receive (her) money by the end of the day."
Another email dated March 20 reads she will “receive it anytime between now and the 23.”
The company followed up with another email saying she would receive the money no later than March 31.
Honish confirmed to CTV News Tuesday she has yet to receive the funds.
In a statement to CTV News, the company acknowledged its recent payment issues.
"Scrubbi recently transitioned to using a third-party vendor to process payment to its contractors and vendors. During the transition period, some payments did not process properly, which affected a small minority of contractors and vendors. To resolve any outstanding payment issues, Scrubbi encourages the contractors and vendors to reach out directly to Scrubbi."
Dominguez has since started working for another cleaning company.
After CTV News reached out to Scrubbi Tuesday morning, both Dominguez and Davis say they were paid in full by late Tuesday afternoon.
CTVNews.ca Top Stories
Teen was doing homework at family's Mississauga, Ont. restaurant when gunman opened fire: testimony
The 13-year-old sister of a young man killed in the attack on her family’s Mississauga restaurant in 2021 took the stand in a Brampton courthouse on Monday to describe the terrifying moments of coming under fire.
'Repetitive partisan conduct': Conservatives to force vote on ousting Speaker Greg Fergus
The federal Conservatives have advanced a motion that will force MPs to vote on whether to oust Greg Fergus as House of Commons Speaker, after MPs' deputy adjudicator ruled Monday that the Liberal member's allegedly errant partisan event invite required urgent attention.
B.C. senior prepares to move due to devastating effects of fraud
A Courtenay, B.C., senior is downsizing and packing to move as she comes to accept she can no longer afford to stay in her home, after falling victim to a scam that robbed her of her life savings worth more than $100,000.
What a CBSA strike could look like, according to an expert
Slowed or interrupted travel, the passing of goods and significantly restricted borders should be expected if Canadian border workers take upcoming strike action.
WATCH Alta. man rescues wild foal trapped on steep cliffside
A man's daring rescue of a newborn wild foal that was trapped after falling down a steep embankment was caught on video over the weekend.
Trial for B.C. man accused of killing, dismembering wife begins
The trial for a Langley man accused of killing his wife began Monday, with the prosecutor laying out a disturbing series of facts agreed upon by both Crown and defense.
Severe thunderstorms, tornado watch in some areas of Canada. Here's where
Depending on where you live, you can expect to get a mixed bag of weather this week, as local forecasts predict heavy rain, strong wind, severe thunderstorms and even snowfall across some areas of Canada.
Israel close to approving Gaza reunification program before Rafah invasion: Miller
Immigration Minister Marc Miller says Israel seemed to be on the verge of approving a program to get Palestinian relatives of Canadians out of the Gaza Strip before the country's invasion of the town of Rafah.
Netanyahu acknowledges 'tragic mistake' after Rafah strike kills dozens of Palestinians
Benjamin Netanyahu acknowledged Monday that a 'tragic mistake' had been made after an Israeli strike in the southern Gaza city of Rafah set fire to a tent camp housing displaced Palestinians and killed at least 45 people.