Dozens of Chilliwack residents who were flooded out by last week's snow thaw and storms came to two emergency meetings on Monday to try and get some answers about assistance and other recovery help.

A flood of emotion was unleashed by those who bore the brunt of the storm.

Karen Shuurmann's property was hit by three landslides after the rain. She and her husband Gordon weren't home when the slides thundered down the mountain and surrounded their home on two sides with tonnes of mud, rock and trees.

"What a mess. What can you say, eh?" said Shuurmann.

So she went to one of the meetings at Evergreen Hall hoping for some information.

Lynn Orstad, of the Fraser Valley Regional District, tried to placate the residents.

"We will rebuild homes, we will rebuild roads. And what's important is that we have gotten through this and as a community we will be working together," she told them.

But this wasn't enough for some angry residents.

"This should not have happened. There should be a class-action lawsuit because for every $100,000 they have to pay $20,000. All the personal effects aren't covered. This is an absolutely disgusting display of arrogance and depravity and these people should all be fired," said Joy Lee, a flooded out resident.

Lee claims the pumping stations were not working properly, a claim officials rejected.

"We truly believe that all of the pumping systems were up and working, from the moment moisture hit those pumps they were activated," said Chilliwack's Mayor Sharon Gaetz

The local MLA echoed her sentiments.

"From my perspective, there has been no negligence. Actually, in the last several years there has been millions of dollars spent on the diking systems," said John Les.

As for the Shuurmann family, they had bad news of their own.

"[I was told that the damaged area] is landscaping and is not covered," said Karen Schuurmann.

So the cost for removal of tonnes of debris rests on the family's shoulders.

With a report from CTV British Columbia's Julia Foy