An early-morning collision between two cruise ships in Vancouver's Canada Place left both vessels with minor damage Saturday.
In a statement, Holland America Line the MS Oosterdam and MS Nieuw Amsterdam collided at around 6:50 a.m. while docking stern-to-stern. Holland America owns both vessels.
"(I) just heard a little vibration, lots of grinding and then breaking of things like glass," Oosterdam passenger Angela Hagen told CTV News Vancouver. "So then I thought oops. I thought maybe we'd bumped into the dock."
If fact, the vessel had collided with the second ship as it came into berth.
No injuries were reported, and the Oosterdam received minimal damage.
"We were on that deck where the railing was knocked out," Hagen said.
Crew members quickly whisked passengers away from the staterooms at the stern of the Nieuw Amsterdam to conduct damage assessment.
Six balconies need repair, and some of that work began quickly after the incident on Saturday. Eventually, passengers were allowed to collect their things.
"They had locked the balcony doors and taped them off," Hagen said, "and they said we could go into our room, but not go near the balcony."
According to the cruise line, guests staying in those rooms will be re-accommodated.
The Derbyshire family was among those passengers.
"(We) did a little investigating. We came to the boat … and looked, and we figured yes, it very well could be our rooms," Bill Derbyshire told CTV.
The cause of the collision remains unclear.
The Transportation Safety Board told CTV News it is aware of the incident, but because no one was hurt and the damage to the vessels was minor, it didn't send investigators.
According to the Port of Vancouver, cruise ships are not normally guided into berth at Canada Place by local tugs, but they do have a local pilot on board to help them navigate Burrard Inlet.
The Nieuw Amsterdam will set off on a seven-day Alaskan cruise on Saturday.
The Oosterdam is set to sail to Seattle overnight. From there, it will depart on a week-long Alaskan cruise on Sunday.
The collision has not affected either itinerary, Holland Cruise Lines said.
Disembarking passengers said the cruise was otherwise uneventful.
"It was wonderful," Hagen said. "We didn't expect it to end with a bang, but we'd do it again."
With files from CTV News Vancouver's Ben Miljure