Police are investigating a troubling video that's surfaced of a woman hurling racial slurs in a Richmond parking lot.

In a release issued Saturday, Richmond RCMP said they had identified both parties involved in the incident and been in contact with them.

"In order to ensure the integrity of the investigation and privacy of the individuals involved, we are asking the public to respect the investigative process and refrain from posting any comments on social media," said Insp. Sunny Parmar, operations officer for Richmond RCMP.

The investigation is ongoing, and police are asking members of the public with information about the incident to contact them at 604-207-1212.

CTV News Vancouver has been in contact with people who know the woman shown in the video. They say she has a history of mental health issues.

The short clip begins in the middle of a confrontation that appears to involve a parking dispute at the Richlea Square Shopping Centre on No. 3 Road.

"We don't want you here because you can't drive," a white woman says before blowing a raspberry at the camera.

Someone behind the camera then points out that the woman was apparently parked over the white dividing line at the front of her space.

"You don't know a damn thing," the white woman replies. "Go back to China where you belong, you f—ing a—hole."

She then uses a racial slur.

Richmond resident Fang Xu told CTV News Vancouver his wife shot the video Friday afternoon. He said she had finished shopping with the couple's three-year-old daughter when she noticed that the two cars were touching.

Xu's wife waited for the owner of the car to try to talk to her, Xu said. When the woman came back to her car, she started asking where Xu's wife was from and the altercation caught on camera ensued.

"My daughter was there, so my wife didn't want to argue with her," Xu said.

He said there wasn't much noticeable damage to either car.

"We are not upset about (damage)," he said. "We are angry about what she said."

With files from CTV News Vancouver's Spencer Harwood