Staff at the Ministry of Children and Families have been ordered to turn over information about how a 15-year-old girl with Down syndrome was left alone with her dead mother's body for nine days.

Minister Mary Polak made the order after Children's Representative Mary Ellen Turpel-Lafond complained that her office wasn't told of the September incident.

Turpel-Lafond said earlier this week she had extreme concern about how the case was handled and said her office should have been notified that the girl had suffered a "critical injury."

Family members and neighbours say they had warned childcare workers that the mother was a drug addict and alcoholic who neglected the child, but the girl was returned to her mother's care anyway.

She was discovered after neighbours broke into the family home near Cultus Lake and found her emaciated and filthy.

Polak says there was never an effort to cut the children's representative out of the loop and she urged people not to jump to conclusions.