Watermain rupture displaces Burnaby residents, shuts down businesses
A watermain break is causing a massive headache for hundreds of residents living in two condo towers in the Brentwood neighbourhood.
Shoolin Saini was in his condo when he heard a loud noise, prompting him to go downstairs to investigate where he saw a few other residents who were alerted to the commotion.
“The floor was absolutely shaking -- really violently -- almost like there was an earthquake happening right at the front door,” he said.
The rupture happened early Monday morning, impacting Tandem A and Tandem B, buildings at the corner of Dawson Street and Gilmore Avenue which have more than 800 combined units.
When the residents went down to the parkade, they were shocked by how the parking lot had turned into a lake, with water reaching the hood of some vehicles.
“I think the biggest danger was just the water because it was flooding the cars and there was an electrical room, I think, nearby too. So the biggest hazard was just water being near electric,” Saini said.
Property management group Stratawest Management said plumbers and restoration crews have been pumping water out of the building but the work was difficult due to the presence of oil.
Water has been emptied out of the elevator shafts but when the elevators will be operational is unclear.
Since there’s no running water and no working elevators, residents have been told to find accommodation elsewhere in the meantime.
But some have decided to stick it out.
“For us, we have to walk up 20 flights of stairs, so it’s a bit much – forced exercise. We don’t have any water, no toilet, no anything,” said resident Kelly Hubert. “It’s more inconvenient, I would say, for elderly people in the building or people with children.”
Some businesses on the ground floor of the building have also been forced to close.
Saini said if he and the few others didn’t happen to notice something was wrong, the rupture could’ve flooded more than the parkade.
“There was no actual alarm system going off. I would like to see either a shutoff valve or some sort of alarm,” he said. “We just got lucky here because we were awake, otherwise this could have been a lot worse.”
Stratawest told CTV News that may be something the strata council looks into in the future. But for now, the focus is on the repair and remediation work.
There's no estimate for when people may be able to return home, and the cause of the rupture is under investigation.
CTVNews.ca Top Stories
BREAKING | Bank of Canada ends pause on hikes, raises policy rate by 25 basis points
The Bank of Canada raised its overnight rate by 25 basis points to 4.75 per cent on Wednesday, its first increase since pausing hikes in January.

Wildfire smoke blankets Ontario, Quebec, air quality plummets, affects activities
Poor air quality is forecast to persist into the weekend across parts of Ontario, as plumes of wildfire smoke blanket the province and prompt school boards to limit outdoor activities.
Canadians want revenge on Bernardo, but that's not how prison works: ex-official
One of the architects of the law that governs Canada's prison system says it's understandable people want revenge on killer and serial rapist Paul Bernardo, but that's not what the prison system is designed for.
Sleep, don't scroll: Tips to avoid sleep procrastination
Being a 'sleep procrastinator' might not only make you grumpy the next day, it can put your health at risk. A sleep expert shares tips for making sure bedtime is shut-eye time.
'We've never seen this before': Canada's unprecedented fire season adds pressure to crews
The start to wildfire season is adding pressure to fire crews who for some have been working the last month straight to protect communities in Canada.
Prince Harry back in court for second day of grilling over U.K. tabloid claims
Prince Harry was back in the witness box at the High Court in London on Wednesday for a second day of grilling over his allegations that British tabloids targeted him with phone-hacking and other unlawful behaviour.
Want to know more about the wildfires spreading across Canada? Send us your questions
Wildfires currently burning across parts of Canada are some of the most severe ever witnessed, and experts say the 'unprecedented' fire season will become the new normal. CTVNews.ca wants to hear from Canadians with questions about wildfires, including their health impacts and how to stay safe.
opinion | Should you take advantage of the First Home Savings Account?
Personal finance contributor Christopher Liew explains how First Home Savings Accounts work, who’s eligible for the program, and outlines the contribution rules.
Canadian forest fire centre responds to unprecedented wildfire season
With 415 active wildfires across the country as of Tuesday afternoon, and 238 were considered out of control, it has meant long hours for people working at the Canadian Interagency Forest Fire Centre trying to figure out where firefighters and equipment are needed most at any given time.