Every Friday, Lynda Steele dips into the viewer mailbag to answer your questions. This week, Steele on Your Side investigates a parking stall mistake and BC Ferries cleaning policies.

Free parking stall

Andrew wrote us about a confusing parking experience in the Urban Fare parking lot in Yaletown. It appears he may have discovered a little secret, a free parking spot.

The stall where he parked had no designated number painted on it.  Because the payment system requires a parking stall number, Andrew had no way of paying. It turns out the number was missed during a recent resurfacing project.

After CTV News contacted Impark to ask about the spot, it told us the stall was being corrected.

Sure enough, the next day, the stalls had been renumbered.

BC Ferries cleaning policies

Jim says he was shocked when a female BC Ferries employee came in to empty the garbage can in the men's washroom, while men were using the urinals. He wants to know what BC Ferries' policy is when it comes to cleaning washrooms on board its vessels.

BC Ferries told CTV News that cleaners onboard vessels can be male or female. When a cleaner enters an opposite sex washroom, the policy is for them to announce they're going in.

They also have a Do Not Enter sign to put outside the washroom.

In this case, BC Ferries says the cleaner made a mistake. It says the cleaner had announced her arrival, but then stepped out briefly, and didn't re-announce her arrival when she went back in.