In The Dark: Where to report risky roads

Police, ICBC and the Ministry of Transportation all agree that driving at night, especially in the fall and winter months, can be dangerous.

One of the biggest problems is that road lines can become almost invisible in dark, rainy conditions. A simple fix is the tiny reflective squares known as “cat’s eyes,” which cost about $5 a piece, including installation.

B.C.’s Municipal Traffic Signal and Marking Manual calls for the squares to be placed every six metres on roads – but the law doesn’t require municipalities to follow the guidelines.

Cities such as Burnaby, Surrey and Vancouver use reflectors on curves, but not on straight streets that are lit.

Local and provincial authorities say they take complaints about risky road conditions seriously, so if you notice an area where you can’t see road lines in the dark and want it fixed, these links and phone numbers can point you in the right direction:

Abbotsford
Phone: [phone]
Link to additional city contact numbers

Burnaby
Phone: [phone]
Email: [e-mail]
Link to additional engineering contacts

Delta
Phone: [phone]
Service request form
Link to addtional service request contacts

Kamloops
Service request form

Kelowna
Phone: [phone]
Service request form

North Vancouver
Phone: [phone]
Email: [e-mail]
Link to additional city contact numbers

Prince George
Email: [e-mail]
City hazard reporting website

Richmond
Phone: [phone]
Link to road and construction contacts

Surrey
Phone: [phone]
Link to non-emergency reporting website

Vancouver
Phone: 311 (or 604-873-7000)
Link to problem reporting website

Victoria
Service request form

West Vancouver
Phone: [phone]
Service request form

White Rock
Phone: [phone]
Link to hazard reporting website

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