CTV Morning Live Traffic App
Published Friday, June 8, 2012 2:51PM PDT
Last Updated Thursday, October 11, 2012 3:04PM PDT
The CTV Morning Live Traffic App is a real-time personalized traffic reporting system for the Metro Vancouver areas. With hands-free visual and audio feedback advising you of traffic conditions on your route, you're always aware of any traffic congestion well in advance. The CTV Morning Live Traffic App will change the way you drive!
Using anonymously collected data gathered from other users, live accident and construction information, and the knowledge of your saved routes the CTV Morning Live Traffic App guides you to your destination with informative, real-time updates. It's like having a personal traffic helicopter watching your route every time you get into your car.
You can also help other users by reporting traffic issues with a press of a button on your phone. You will be connected to our traffic reporting centre where you can provide us with traffic updates which will then be put into the system right away. With your input, other users will not only know the traffic ahead may be slow, but will also be told why. Download the app and join the the CTV Morning Live Traffic App community today!
Frequently Asked Questions
Send us your question here if you don't see it already answered the FAQ below
Is the CTV Morning Live Traffic App free to all users?
Yes, the CTV Morning Live Traffic App is free to all users, but is advertising supported. In this way, users get safe, personalized and timely audio traffic information thanks to sponsorship by advertisers. We try hard to ensure that the overall experience of using the app is good and the ads are not too intrusive.
Why does the CTV Morning Live Traffic App sometimes get the traffic wrong?
The app relies on users running the app on the road while they drive and automatically providing traffic information to other users behind them. We have thousands of users running the app every day, but sometimes you might be the first driver on that road. In this case, the system uses historical traffic patterns along with weather, time of day and seasonal information to predict the traffic ahead of you. If you see or hear a problem with the app please help out others by calling to report any issues.
Does the CTV Morning Live Traffic App suggest alternate routes?
The CTV Morning Live Traffic App does not currently automatically suggest alternate routes but it is a feature we hope to offer soon. For now, you can record your usual routes and their alternatives, and check them before you get on the road to see if there are any issues.
How do I get the CTV Morning Live Traffic App on my smartphone? What devices do you support?
You can get the CTV Morning Live Traffic App if you have an iPhone, a recent model BlackBerry or an Android smartphone. The app may not display optimally on some older phone formats, so if you have any problems, please email us at firstname.lastname@example.org
Currently supported devices are:
- iPhone 3GS, 4, 4S
- Android smartphone with OS 2.2 or higher with a SIM card (Tablet not supported)
- BlackBerry running OS5 and higher on 8530,8900, 9000, 9300 series, 9630, 9650, 9700, 9800, 9900 series.
To download the app, simply go to the Google Play Store, BlackBerry App World, or to the Apple App Store and search for CTV Morning Live Traffic. Click the download icon and start downloading.
How much data does the CTV Morning Live Traffic App use?
The CTV Morning Live Traffic App is built with advanced compression technology, it uses about 5 MB of data for each hour of use. To reduce data and battery use, the app automatically goes into EcoMode after a few minutes and hides the map view. Touch the screen to return to map view or turn off EcoMode in the settings menu.
How much battery life does the CTV Morning Live Traffic App consume?
The CTV Morning Live Traffic App uses the built-in GPS technology in your smartphone. When GPS is turned on, it consumes more battery life than otherwise. Our field testing shows it uses about 20% of battery after running the CTV Morning Live Traffic App for 30 minutes on newer iPhone, BlackBerry and Android models. For older iPhone models, the battery consumption can be higher. We recommend that you use a car charger so that you can be sure the CTV Morning Live Traffic App will always run without affecting your battery level.
What happens when I report traffic?
When you press the "Call to Report Traffic" button, or press SPACE on BlackBerry models, you will be connecting to our Traffic Reporting Centre where you can leave a voicemail about any traffic issues or problems with the app. When you call to report traffic, please be sure to leave the name and direction of the street, the nearest intersection and the reason for delay. Our staff reviews your voicemail and enters the issue into the system to let all other users knows about it. Detailed incident information is a big part of what makes the CTV Morning Live Traffic App so useful, so please call in frequently to report any issues.
Is Bluetooth supported?
Only newer A2DP capable Bluetooth devices are able to stream alerts. If you are able to stream music over your Bluetooth headset or car system then you should be able to stream the CTV Morning Live Traffic App in the same way.
Why do we collect your email address and what do we do with it?
We collect your email address to inform you of product updates, to send occasional critical traffic alerts, and to acknowledge your help when you report traffic to our Traffic Reporting Center. Registering your email is optional, but if you do wish to take advantage of the benefits of registering, please insure that you enter a correct email address.
How does the Distracted Driving law in B.C. affect the CTV Morning Live Traffic App?
For B.C. users, we recommend you review the information published by ICBC for acceptable in-car use scenarios. The link is provided below for your convenience.
As a driver, your first responsibility is to drive safely: any unnecessary activity that distracts a driver from the task of driving should always be avoided. The CTV Morning Live Traffic App is designed for hands-free operation. Safe vehicle operation is the drivers' responsibility.
I do not hear any voice alerts?
If you don't hear any voice alerts but have seen the green, yellow or red alert screen, check your mute switch and volume controls. CTV Morning Live Traffic is an audio app designed for safe use while driving, so to get the full benefit of the app, please un-mute the volume.
If you have neither seen alert screens nor heard voice alerts, the street you are traveling may not be covered by the system. If you continue to experience this while driving on major highways or other roads, contact email@example.com and we will investigate further.